ART Pro Audio 310 - 2way/3way Crossover - Manual (Page 5)

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cables themselves are in working condition.
2) If you find the unit to be at fault, write down a description of the prob-
lem, including how and when the problem occurs.
3) Call the factory for a Return Authorization (RA) number.
4) Pack the unit in its original carton or reasonable substitute. The pack-
ing box is not recommended for a shipping carton. Put the packaged unit
in another box for shipping. Print the RA number clearly under the
address.
5) Include with your unit: a return shipping address (we cannot ship to a
P.O. Box), a copy of your purchase receipt, a daytime phone number and
the description of the problem.
6) Ship the unit to:
Applied Research and Technology, Inc.
215 Tremont Street
Rochester, NY 14608
Atten: Repair Department
R.A.# _______________
7) Contact our Customer Service department at 716/436-2720 for your
Return Authorization number or questions regarding your repair.
Customer Service hours are Monday through Friday 8:30AM to 4:30PM
Eastern time.
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