beautypg.com

Troubleshooting – Dukane Data Video 8107HWI User Manual

Page 91

background image

89

8. Troubleshooting

8. Troubleshooting

Problem

Likely Cause

Things to Check

Reference

Page

Number

No image

The projector is not turned
on.

Is the projector’s lamp on?

*19

The projector’s input source
isn’t switched to LAN.

Is the projector switched to
LAN?

*21, *22

Connection to the Network

The projector
that you want
to connect to is
nowhere to be
found on the
list of available
projectors

The computer and/or
projector’s network settings
are not configured correctly.

Check the network
configurations of the
computer and projector. If
you change the projector’s
settings, turn off the
projector’s AC power and
then turn it on again. If you
simply put the projector in
STANDBY power mode and
then turn it on again, the new
settings might not take effect.

Firewall software other than
Windows

®

Firewall is installed

in your computer.

Refer to the manual for the
firewall software and take
one of the following actions:
- Exclude the “LiveViewer”
from blocking item list
- Disable the firewall while
using the “LiveViewer”

Can't
communicate

The computer and/or
projector's network settings
are not configured correctly.

Check the network
configurations of the
computer and projector.

An access point is used, and
your computer is connected
to the access point via
wireless LAN.

Use network utilities that may
come with your computer
or wireless LAN card to
establish wireless network
connection. For detail,
refer to the manual of the
computer or the card.

(continued on next page)

* User’s Manual - Operating Guide