Thrustmaster Ferrari GT Experience User Manual
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TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical
Support. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest
versions of drivers and software) that may help to resolve your problem. If the problem persists, you can contact
the Thrustmaster products technical support service (“Technical Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The information you
provide will help the agents to resolve your problem more quickly. Click Registration on the left-hand side of the
Technical Support page and follow the on-screen instructions. If you have already registered, fill in the Username
and Password fields and then click Login.
By telephone:
United Kingdom
08450800942
Charged at local
rate
Monday to Saturday from 8 a.m. to 7 p.m.
United States
1-866-889-5036
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Denmark
80887690
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Sweden
0200884567
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Finland
0800 913060
Free
Monday to Saturday from 10 a.m. to 9 p.m.
(English)
Hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com for the most up-to-
date Technical Support contact information.
WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this Thrustmaster product will
be free from material defects and manufacturing flaws for a period of two (2) years from the original date of
purchase. Should the product appear to be defective during the warranty period, immediately contact Technical
Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its
place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product will, at Technical Support’s option, be either
repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries
(including for indirect damages) is limited to the repair or replacement of the Thrustmaster product. The
consumer’s legal rights with respect to legislation applicable to the sale of consumer goods are not affected by this
warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a
result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a
material defect or manufacturing flaw; (2) in the event of failure to comply with the instructions provided by
Technical Support; (3) to software not published by Guillemot, said software being subject to a specific warranty
provided by its publisher.