Thrustmaster Ferrari Challenge PC-PS3 - Manual (Page 9)

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TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical
Support. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the
latest versions of drivers and software) that may help to resolve your problem. If the problem persists, you
can contact the Thrustmaster products technical support service (“Technical Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The information you
provide will help the agents to resolve your problem more quickly. Click Registration on the left-hand side
of the Technical Support page and follow the on-screen instructions. If you have already registered, fill in
the Username and Password fields and then click Login.
By telephone (if you do not have Internet access):
Days and hours of operation and telephone numbers are subject to change. Please visit
http://ts.thrustmaster.com for the most up-to-date Technical Support contact information.
United Kingdom
08450800942
Charged at local rate
Monday to Friday from 8 a.m. to 7 p.m.
United States
1-866-889-5036
Free
Monday to Friday from 9 a.m. to 8 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
(Pacific Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 9 a.m. to 8 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
(Pacific Standard Time)
Denmark
80887690
Free
Monday to Friday from 9 a.m. to 8 p.m.
(English)
Sweden
0200884567
Free
Monday to Friday from 9 a.m. to 8 p.m.
(English)
Finland
0800 913060
Free
Monday to Friday from 10 a.m. to 9 p.m.
(English)
Consumer warranty information
Worldwide, Guillemot Corporation S.A. (hereinafter “Guillemot”) warrants to the consumer that this
Thrustmaster product shall be free from defects in materials and workmanship, for a warranty period which
corresponds to the time limit to bring an action for conformity with respect to this product. In the countries of
the European Union, this corresponds to a period of two (2) years from delivery of the Thrustmaster
product. In other countries, the warranty period corresponds to the time limit to bring an action for
conformity with respect to the Thrustmaster product according to applicable laws of the country in which the
consumer was domiciled on the date of purchase of the Thrustmaster product (if no such action exists in
the corresponding country, then the warranty period shall be one (1) year from the original date of purchase
of the Thrustmaster product).