Thrustmaster T-Wireless 3-in-1 Rumble Force - Manual (Page 6)

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TROUBLESHOOTING AND WARNINGS
 My gamepad doesn’t function properly or doesn’t seem to be properly calibrated:
- In the event of malfunction during use due to electrostatic emission, please exit the game, switch off your
gamepad and unplug the receiver from your console or PC. Resume normal game play by plugging the
receiver back in, then switch on the gamepad and launch the game again.
- Never move the mini-sticks when connecting your gamepad (to avoid any calibration problems).
 I can’t configure my gamepad:
- In your game’s “Options/Controller/Gamepad” menu: select the most appropriate configuration.
- Please refer to you game’s user manual or online help for more information.
- You can also use your gamepad’s “programming” function to resolve this type of problem.
 On PC, the vibrations don’t stop:
- Decrease the intensity of force effects in your game’s controller options or adjust the forces in the
gamepad’s control panel.
When you’re done using your gamepad, we recommend that you always set your gamepad’s
POWER switch (13) to the OFF position (to extend battery life).
TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical Support. From
there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and
software) that may help to resolve your problem. If the problem persists, you can contact the Thrustmaster products
technical support service (“Technical Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The information you provide will
help the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical Support
page and follow the on-screen instructions. If you have already registered, fill in the Username and Password fields and
then click Login.
By telephone (if you do not have Internet access):
United Kingdom
08450800942
Charged at local rate
Monday to Saturday from 8 a.m. to 7 p.m.
United States
1-866-889-5036
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Denmark
80887690
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Sweden
0200884567
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Finland
0800 913060
Free
Monday to Saturday from 10 a.m. to 9 p.m.
(English)
Hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com for the most up-to-
date Technical Support contact information.