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Return policy, Warranty – Monroe Electronics 988 User Manual

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Warranty

Monroe Electronics, Inc. warrants to the owners, each instrument and sub-assembly
manufactured by them to be free from defects in material and workmanship for a
period of one year after shipment from factory. This warranty is applicable to the
original purchaser only.

Liability under this warranty is limited to service, adjustment or replacement of
defective parts (other than fuses or batteries) on any instrument or sub-assembly
returned to the factory for this purpose, transportation charges prepaid.

This warranty does not apply to instruments or sub-assemblies subjected to abuse,
abnormal operating conditions, or unauthorized repair or modification.

Since Monroe Electronics, Inc. has no control over conditions of use; no warranty is
made, or implied as to the suitability of our product for the customer's intended use.

THE WARRANTY SET FORTH IN THIS ARTICLE IS EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESSED, IMPLIED
OR STATUTORY INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS. Except for obligations
expressly undertaken by Monroe Electronics, in this warranty, Owner hereby waives
and releases all rights, claims and remedies with respect to any and all warranties,
express, implied or statutory (including without limitation, the implied warranties of
merchantability and fitness), and including but without being limited to any obligation
of Monroe Electronics with respect to incidental or consequential damages, or
damages for loss of use. No agreement or understanding varying or extending the
warranty will be binding upon Monroe Electronics unless in writing signed by a duly
authorized representative of Monroe Electronics.

In the event of a breach of the foregoing warranty, the liability of Monroe Electronics
shall be limited to repairing or replacing the non-conforming goods and/or defective
work, and in accordance with the foregoing; Monroe Electronics shall not be liable for
any other damages, either direct or consequential.

Return Policy


Materials returned to Monroe must have a Return Material Authorization number. To
obtain a RMA number, contact our A/V Switching & Control Customer Service at 585-
765-2254 or fax 585-765-9330. Customers have 30 days to determine that the
product ordered fills their need and performs as described in Monroe’s literature.
Units returned for approved repair or credit, must be in the original packaging
including all parts and paperwork plus be in very good physical condition. If not, the
customer is billed the cost to refurbish the unit and for missing accessories and
merchandise. No products may be returned for exchange or credit after 12 months
of the shipment date. Monroe reserves the right to repair or replace units under
warranty.