ILUMINARC Ilumicode™ Addresser - Manual (Page 15)

Technical Information
Ilumicode V 2.21 User Manual Rev. 3 11
Troubleshooting Guide
Symptom Cause(s) Action(s)
Product is powered but it does
not light up
No Ilumicode connected
Connect Ilumicode to product. Product
should light up during programming, but it
will shut off after the timer kicks in.
No DMX controller connected
Connect DMX controller and set faders to
increase light output
Static mode not configured
Configure the Static mode to leave the
product running stand-alone. Product should
stay on after configuring STATIC mode.
Ilumicode does not power up
No / Reversed batteries
Install two AA dry cells in the correct
position
Low battery charge Change both AA dry cells
Defective Ilumicode Replace Ilumicode
Product does not change mode
after configuration
Bad signal connection to product See DMX Signal Problems below
If using clips, wrong connection Connect clips as per manual
Defective product Replace product
Defective Ilumicode Replace Ilumicode
Circuit breaker/fuse keeps
tripping/blowing
Excessive circuit load Check total load placed on the electrical
circuit
Short circuit along the power wires Check for a short in the electrical wiring
Product does not power up
No power Check for power on power outlet
Loose or damaged power cord Check power cord
Faulty internal power supply Replace internal power supply
Product does not respond to
DMX
Wrong DMX addressing Check Control Panel and unit addressing
Damaged DMX cables Check DMX cables
Wrong polarity on the controller Check polarity switch settings on the
controller
Loose DMX cables Check cable connections
Faulty DMX interface Replace the DMX board
DMX signal problems
Non DMX cables Use only DMX compatible cables
Bouncing signals Install terminator as suggested
Long cable / low level signal Install an optically coupled DMX splitter
right after the product with the strong signal
Too many products Install an optically coupled DMX splitter
after unit #32 or before
Interference from AC wires Keep DMX cables separated from power
cables or fluorescent/black lights
Humidity in the cables or connection boxes Make sure that the buried conduit and
connection boxes are dry. If not using
conduit, make sure that you are using cable
approved for exterior or underground
installation.