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Troubleshooting – DynaScan 46″ Video Wall Super Narrow Bezel LCD DS46LX2 User Manual

Page 34

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6.2. Troubleshooting

Symptom

Possible Cause

Remedy

No picture is displayed

1. The power cord is disconnected.
2. The main power switch on the back of

the display is not switched on.

3. The selected input has no connection.
4. The display is in standby mode.

1. Plug in the power cord.
2. Make sure the power switch is switched

on.

3. Connect a signal connection to the

display.

Interference displayed on the display or

audible noise is heard

Caused by surrounding electrical appliances

or fluorescent lights.

Move the display to another location to see

is the interference is reduced.

Color is abnormal

The signal cable is not connected properly. Make sure that the signal cable is attached

firmly to the back of the display.

Picture is distorted with abnormal

patterns

1. The signal cable is not connected

properly.

2. The input signal is beyond the

capabilities of the display.

1. Make sure that the signal cable is

attached firmly.

2. Check the video signal source to see

if it is beyond the range of the display.

Please verify its specifications with this

display’s specification section.

Display image doesn’t fill up the full size

of the screen

The zoom mode is not correctly set.

Use the Zoom mode or Custom zoom

function in the Screen menu to fine tune

display geometry and time frequency

parameter.

Can hear sound, but no picture

Improperly connected source signal cable.

Make sure that both video inputs and sound

inputs are correctly connected.

Can see picture but no sound is heard

1. Improperly connected source signal

cable.

2. Volume is turned all the way down.
3. [

MUTE] is turned on.

4. No external speaker connected.

1. Make sure that both video inputs and

sound inputs are correctly connected.

2. Press [

VOL UP] or [VOL DOWN] button

to hear sound.

3. Switch MUTE off by using the [

MUTE]

button.

4. Connect external speakers and adjust

the volume to a suitable level.

Some picture elements do not light

up

Some pixels of the display may not turn on. This display is manufactured using an

extremely high level of precision technology:

however, sometimes some pixels of the

display may not display. This is not a

malfunction.

After-Images can still be seen on the

display after the display is powered off.

(Examples of still pictures include logos,

video games, computer images, and

images displayed in 4:3 normal mode)

A still picture is displayed for an over

extended period of time

Do not allow a still image to be displayed

for an extended period of time as this can

cause a permanent after-image to remain

on the display.

DS32CR \DS42CR \DS46CR \DS46LX Series