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Owner’s manual, Troubleshooting – Desa LFP33NR User Manual

Page 19

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19

104887

OWNER’S MANUAL

TROUBLESHOOTING

WARNING: Turn off heater

and let cool before servicing. Only
a qualified service person should
service and repair heater.

CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong

1. Gas supply turned off or manual shutoff

valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. ODS/pilot is clogged

6. Gas regulator setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Manual shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged OD S/pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Control valve damaged

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor to base

panel of log set. Nut is located behind
base panel.

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace piezo ignitor
7. Replace piezo ignitor

1. Turn on gas supply or open manual

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is
removed

5. Clean ODS/pilot (see Cleaning and

Maintenance, page 18) or replace ODS/
pilot assembly

6. Replace gas control

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 30 seconds

3. Fully open manual shut-off valve
4. A) Contact local natural gas company

B) Clean ODS/pilot (see Cleaning and
Maintenance
, page 18) or replace ODS/
pilot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace thermocouple
7. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at ODS/pilot

When ignitor button is pressed, there is
spark at ODS/pilot but no ignition

ODS/pilot lights but flame goes out when
control knob is released

Note:

For additional help, visit DESA

International’s Technical Service web
site at

www.desatech.com

.

Note:

All troubleshooting items are listed in

order of operation.

www.desatech.com

Continued