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Troubleshooting - xm radio, Xdmr6850 operation – Dual XDMR6850 User Manual

Page 22

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Troubleshooting - XM Radio

Problem

Cause

Action

You can not receive any

XM channels

Your XM Radio receiver is not activated

Contact XM as described on page 10

You can not tune into a

specific XM channel

You may not be authorized to receive that
channel

Verify your subscription with XM
Contact XM as described on page 10

NO SIGNL appears on 

display

The XM signal is blocked

Move vehicle from obstructed area
(such as inside a tunnel or a garage)

This message may appear when driving inside
a tunnel or under obstacles

Make sure the antenna has a clear view
of the sky

ANTENNA appears on 

display

The XM antenna is not connected

Check XM antenna connection

The antenna cable is damaged

Check for pinched or cut antenna cable

OFF AIR appears on 

display

The selected channel is not in service

Try another channel

No song title or artist name 

is displayed

This information may not be available for
some music channels, news channels, or
when there is no song playing

This condition is normal, there is
nothing wrong with your receiver

XDMR6850

 OPERATION