D-Link DES-1024D - Manual (Page 15)

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for the non-conforming Software will be refunded by D-Link; provided that the non-conforming
Software (and all copies thereof) is first returned to D-Link. The license granted respecting any
Software for which a refund is given automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and
software of D-Link's products, will not be applied to and does not cover any product purchased
through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or
the liquidators expressly disclaim their warranty obligation pertaining to the product and in that
case, the product is being sold "As-Is" without any warranty whatsoever including, without
limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to
the contrary.
Submitting A Claim: Any claim under this limited warranty must be submitted in writing
before the end of the Warranty Period to an Authorized D-Link Service Office.
• The customer must submit as part of the claim a written description of the Hardware
defect or Software nonconformance in sufficient detail to allow D-Link to confirm the
same.
• The original product owner must obtain a Return Material Authorization (“RMA”)
number from the Authorized D-Link Service Office and, if requested, provide written proof
of purchase of the product (such as a copy of the dated purchase invoice for the product)
before the warranty service is provided.
• After an RMA number is issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be damaged in
transit, and the RMA number must be prominently marked on the outside of the package.
Do not include any manuals or accessories in the shipping package. D-Link will only
replace the defective portion of the Product and will not ship back any accessories.
• The customer is responsible for all shipping charges to D-Link. No Charge on
Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link or
become the property of D-Link. Products should be fully insured by the customer and
shipped to D-Link Systems, Inc., 53 Discovery Drive, Irvine, CA 92618. D-Link will
not be held responsible for any packages that are lost in transit to D-Link. The repaired or
replaced packages will be shipped via UPS Ground or any common carrier selected by
D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges
are prepaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict compliance
with the foregoing requirements, or for which an RMA number is not visible from the outside of
the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping
charges for any product that is not packaged and shipped in accordance with the foregoing
requirements, or that is determined by D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in
D-Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering,
negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that
is not contemplated in the documentation for the product, or if the model or serial number has
been altered, tampered with, defaced or removed; Initial installation, installation and removal of
the product for repair, and shipping costs; Operational adjustments covered in the operating
manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of
God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or