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Problem possible causes solution – DeLonghi BCO264B User Manual

Page 13

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PROBLEM

POSSIBLE CAUSES

SOLUTION

The drip coffee takes longer
to percolate

The drip coffee machine needs to be
descaled

The drip or espresso has an
acidic flavor.

Inadequate rinsing after descaling

Rinse the appliance as described in the
chapter "Descaling the drip coffee unit"
or "Descaling the espresso unit".

The espresso is cold

The espresso OK indicator light was not
on when the coffee was run off.

Wait until the espresso OK indicator
light comes on

The appliance was not preheated

Preheat as described in the paragraph
"Preheating the espresso coffee unit".

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Perform the descaling procedure as
described in the paragraph “Descaling
the drip coffee unit".

The cups were not preheated

Preheat the cups by rinsing with hot
water

No espresso is delivered

No water in the tank

Fill the tank with water

The holes in the filter holder spouts are
blocked

Clean the spout holes

The espresso drips from the
edges of the filter holder
rather than the holes

The filter holder is inserted incorrectly

Attach the filter holder correctly and
rotate as far as it will go.

The espresso boiler gasket has lost
elasticity

Have the espresso boiler gasket
replaced at a De’Longhi service centre

The filter holder spout holes are blocked

Clean the spout holes.

The pump is excessively noisy

The water tank is empty

Refill the tank

The espresso coffee froth is
light coloured (the coffee is
delivered from the spout too
fast)

The ground coffee is inadequately
pressed.

Press the ground coffee more firmly.

The quantity of ground coffee is
inadequate.

Increase the quantity of coffee

The ground coffee is too coarse

Use only ground coffee for espresso
coffee machines

The coffee froth is dark (the
coffee is delivered by the
spout too slowly)

• The ground coffee is pressed down
too firmly
• The quantity of coffee is excessive
• The espresso boiler outlet is blocked

• The ground coffee is too fine

• Press the coffee down less firmly

• Reduce the quantity of ground coffee
• Clean as described in the chapter

"Cleaning the espresso boiler outlet"

• Use only ground coffee for espresso
machines

No milk froth is formed when
making cappuccino

• Milk not cold enough

• Always use skim milk at refrigerator
temperature.

• Cappuccino maker dirty

• Thoroughly clean the holes in the

cappuccino maker as described in
the paragraph "Cleaning the
cappuccino maker".

I OK 11-04-2003 11:51 Pagina 13