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Troubleshooting – Lenco DVP-931 User Manual

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Troubleshooting

If you have any questions, please consult the troubleshooting guide below.

NO PICTURE OR SOUND

Ensure the power button is on.

Ensure the power outlet is operational.

Ensure the power cord is not damaged.

Ensure the power plug is connected

PICTURE BUT NO SOUND

Ensure the audio jacks are securely connected.
Ensure the audio connector is not damaged.
Ensure the volume is turned up in VOL/CH
setup.
Ensure you have set the player's AUDIO
settings correctly.
Ensure you have ENTERed the correct AV
input for your TV.
Ensure the audio is not set to mute.

SOUND BUT NO PICTURE

Ensure the video jacks are securely connected.
Ensure you have ENTERed the correct AV input
for your TV.
Ensure the video connector is not damaged.
Ensure you have set the player's VIDEO
settings correctly.

POOR PICTURE OR SOUND

Ensure you have set the player's AUDIO
settings correctly.
Ensure the disc is not scratched or stained.
Ensure the AV connector or the output terminal
is not damaged.

"BAD DISC" DISPLAYED

Ensure the disc is not warped,
damaged or deformed.
Ensure the disc is not badly stained
or damaged.
Ensure the disc format is
compatible with the player.
Please check whether you have
tried to play a software CD. If so,
please restart the player.

REMOTE NOT WORKING

Ensure the remote batteries are working.
Point the remote control directly at the
player's IR sensor.
Remove any obstacles between the
remote and the IR sensor.

UNIT NOT WORKING

Turn off the power, and then turn it on

again.

"NO DISC" DISPLAYED

Ensure you have put the disc on the tray.

Ensure the disc is not upside down.

Ensure the disc is not distorted, stained
or scratched.

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