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Helpful hints, Troubleshooting – Ducane AFFINITY 3400 User Manual

Page 26

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26

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HELPFUL HINTS

HELPFUL HINTS

PROBLEM

CHECK and CURE

IMPORTANT

ELECTRONIC IGNITION

Be sure you have a fresh battery installed.
Be sure that there is gas flow to the burners by attempting to match light your burners. If
match lighting is successful, the problem lies somewhere in the ignition system and will need
to be checked.

• Check that all wires are connected to the ignition box.

• Be sure that wires are correctly inserted into terminals on ignition box.

Verify that the battery is in good condition
and installed correctly.

If for any reason the igniter system is
still inoperative, follow match lighting
instructions.

MAIN GRILLING BURNERS

ƽ CAUTION: Always turn the gas supply off at the source before

proceeding with any troubleshooting procedures.

ƽ WARNING: The hood must be in the full open position any time

you attempt to light your grill. Failure to open the hood could
lead to delayed ignition, resulting in bodily harm.

After shutting off the main gas supply, remove the cooking grate and heat distribution plates.
Push the igniter button and check if the electrode is sparking to the igniter tube. Try pushing
and holding the igniter so that it clicks several times.

If the main burner(s) still fails to ignite,
make sure that there is gas flowing to the
burner(s) by attempting to match light the
burner(s). If the burners will match light,
then proceed with the ignition checkout.
If for any reason the igniter system is
still inoperative, follow match lighting
instructions.

BURNERS WITH POOR FLAME

Check to be sure burner ports, shutter, end of the burner (venturi) and orifice(s) are free of
any obstructions. Also, if your grill has been stored over a prolonged period of time, check to
make sure no spiderwebs have been formed in the shutter end of the burner (venturi) or over
orifices.

If you still have a poor flame, please contact
dealer for futher assistance or call Customer
Service at 1-800-382-2637.

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area by calling 1-800-382-2637.

TROUBLESHOOTING

TROUBLESHOOTING

3)

It is important to evenly balance the meat on the spit rod. Proper balancing will
lead to more even cooking and prolong the life of the rotisserie motor.

4)

Pliers may be used to tighten thumb screws on meat forks when larger cuts of
meat are being cooked.

5)

Use twine to secure the meat on the spit rod, especially fowl or other cuts of meat
that require tying.

ROTISSERIE BRACKET (MOTOR BRACKET SIDE)

When mounting the spit rod motor onto the motor bracket (right side burner box), the
ears of the motor bracket must be fully inserted into the spit motor slots. Accomplish
this by sliding the spit motor down to the stops of the spit motor bracket.

The spit rod should not be making surface contact with the slot in the spit motor bracket.
See Assembly Guide for more information.

SIDE TABLES

Do not use side table(s) as a cutting board. Clean with soap and water.

MOVING PORTABLE GRILLS

When your grill is not in use and you wish to relocate it, we recommend you push the
grill by the side shelf.

ƽ CAUTION: When moving grill, make sure you turn the

appliance control knobs to “OFF” first, and then the gas
supply at source.

STORING NATURAL GAS GRILLS

After you have finished cooking and have cleaned your grill, (see Maintenance
section – for cleaning), turn your grill off at your appliance control knob. It is strongly
recommended that the inline field installed cutoff valve also be turned off when the grill
is not in use.

When the portable grill is to be stored indoors, the connection between the hose and the
gas supply line must be broken. While the special fitting will stop the gas flow when the
hose connection is removed, it is highly recommended you turn the gas supply off prior
to disconnecting the hose assembly. To protect the gas fitting, it is necessary to insert
the plastic plug (supplied with 10’ hose package) into the female quick connect. The
male end of the hose must be protected by placing the plastic cap (supplied with 10'
hose package) over the brass fitting on the end of the hose.

GAS VALVE ORIFICE

ƽ WARNING: Any alteration made to the orifice(s) such as

drilling it out, will void your warranty and may result in
serious bodily injury or death, or in a fire or an explosion
causing damage to property.