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When an error occurs, Troubleshooting – Casio PCR-T2100 User Manual

Page 86

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86

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This section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem is
as illustrated below.

Press

C and check the appropriate section of this manual for the operation you want to perform.

Troubleshooting

E001

E003

E004
E008
E010

E011
E016

E017

E018

E019

E021
E026

E029

E031

E033

E035

E036

E037

E038

E040

E046

E049

E050

E051

E053

E075

Mode switch position changed before finalization.

The signed on clerk differs from the clerk performed

the tracking check registration.

Initialization or unit lock clear operation in progress.

Registration without entering a clerk number.

The drawer is left open longer than the program time

(drawer open alarm).

Attempt to register while the cash drawer is open.

Two consecutive transactions attempted in the refund

mode.

Attempt made to register an item without inputting a

check number.

Attempt made to register an item without inputting a

table number.

Finalize operation attempted without entering the

number of customer.

No department linked PLU is registered.

No condiment/preparation PLU is registered.

Item registration is prohibited, while partial tender.

Finalization of a transaction attempted without

confirming the subtotal.

Finalize operation attempted without entering amount

tender.

Change amount exceeds preset limit.

Contents of the drawer exceed programmed limit.

High amount lock out/low digit lock out error

Read/reset operation without declaring cash in drawer.

This error appears only when this function is activated.

Attempt to register a new transaction without issuing a

guest receipt.

Registration buffer full.

Check tracking index memory full.

Check tracking detail memory full.

Attempt to made use to open a new

check using a number that is already used for an

existing check in check tracking memory.

Attempt made to use reopen a new check

using a number that is not used for an existing check in

check tracking memory.

Attempt to finalize a transaction when balance is less

than or equal to zero.

Error

code

Message

Meaning

Action

Return the mode switch to its original setting and

finalize the operation.

Input correct check number or assign the proper clerk

number.

Complete operation.

Enter a clerk number.

Close the drawer.

Shut the cash drawer.

Switch to another mode and then back to the RF mode

for the next transaction.

Input a check number.

Input a table number.

Enter the number of customer.

Correct the program.

Register condiment/preparation PLU.

Finalize the transaction.

Press .

Enter the amount tendered.

Input amount tendered again.

Perform paidout operation.

Enter correct amount.

Perform money declaration.

Issue a guest receipt.

Finalize the transaction.

Finalize and close the check number currently used.

Finalize and close the check number currently used.

Finalize and close the check that is currently under the

number that you want to use or use a different check

number.

Use the correct check number (if you want to reopen a

check that already exists in check tracking memory) or

use to open a new check.

Register item(s) until the balance becomes positive

amount.

Wrong mode

Wrong operator

Error INIT/FC

Please sign on

Close the drawer

Close the drawer

Change back to REG

mode

Enter CHK/TBL number

Enter Table number

Enter number of

customers

No DEPT Link

Enter condiment/

preparation PLU

In the tender opera-

tion

Press ST key

Enter tendered amount

Change amount exceeds

limit

Remove money from the

drawer

Digit or amount

limitation over

Perform money declara-

tion

Issue guest receipt

REG buffer full

CHECK memory full

DETAIL memory full

CHK/TBL No. is occu-

pied

CHK/TBL No. is not

opened

Negative balance

cannot be finalized