Pontiac 2002 Firebird - Manual (Page 354)

8-7
Pontiac’s Roadside Assistance toll - free number is
staffed by a team of technically trained advisors, who
are available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest
Pontiac dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
D Fuel delivery
D Lock
- out service (identification required)
D Tow to nearest dealership for warranty service
D Change a flat tire
D Jump starts
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:
D Hotels
D Glass replacement
D Tire repair facilities
D Rental vehicle or taxis
D Airports or train stations
D Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac’s comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
D Location of vehicle
D Telephone number of your location
D Vehicle model, year and color
D Mileage of vehicle
D Vehicle Identification Number (VIN)
D Vehicle license plate number