Apple iPhone 4 - Manual (Page 28)

INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER
PART OF THE APPLE PRODUCT SERVICED.
Following warranty service your Apple Product or a replacement product
will be returned to you as your Apple Product was configured when
originally purchased, subject to applicable updates. Apple may install
system software updates as part of warranty service that will prevent
the Apple Product from reverting to an earlier version of the system
software. Third party applications installed on the Apple Product may
not be compatible or work with the Apple Product as a result of the
system software update. You will be responsible for reinstalling all other
software programs, data and information. Recovery and reinstallation of
other software programs, data and information are not covered under
this warranty.
Important: Do not open the Apple Product. Opening the Apple Product
may cause damage that is not covered by this warranty. Only Apple or
an AASP should perform service on this Apple Product.
WHAT WILL APPLE DO IN THE EVENT THE WARRANTY IS BREACHED?
If during the Warranty Period you submit a valid claim to Apple or an
AASP, Apple will, at its option, (i) repair the Apple Product using new or
previously used parts that are equivalent to new in performance and
reliability, (ii) replace the Apple Product with a product that is at least
functionally equivalent to the Apple Product and is formed from new
and/or previously used parts that are equivalent to new in performance
and reliability, or (iii) exchange the Apple Product for a refund of your
purchase price.
Apple may request that you replace certain user-installable parts or
products. A replacement part or product, including a user-installable
part that has been installed in accordance with instructions provided by
Apple, assumes the remaining warranty of the Apple Product or ninety
(90) days from the date of replacement or repair, whichever provides
longer coverage for you. When a product or part is replaced or a refund
provided, any replacement item becomes your property and the replaced
or refunded item becomes Apple’s property.
HOW TO OBTAIN WARRANTY SERVICE. Please access and review the
online help resources described below before seeking warranty service.
If the Apple Product is still not functioning properly after making
use of these resources, please contact an Apple representative or, if
applicable, an Apple owned retail store (“Apple Retail”) or AASP, using the
information provided below. An Apple representative or AASP will help
determine whether your Apple Product requires service and, if it does,
will inform you how Apple will provide it. When contacting Apple via
telephone, other charges may apply depending on your location.
Online information with details on obtaining warranty service is
provided below.
WARRANTY SERVICE OPTIONS. Apple will provide warranty service
through one or more of the following options:
(i) Carry-in service. You may return your Apple Product to an Apple Retail
or AASP location offering carry-in service. Service will be performed at
the location, or Apple Retail or an AASP may send your Apple Product
to an Apple Repair Service (“ARS”) location to be serviced. Once you are