ROHO AirLIT cushion - Manual (Page 8)

6
Troubleshooting
The cushion feels uncomfortable or
unstable. - Confirm AirLITE size and orientation.
- Confirm that there are no obstructions between AirLITE
and the seating surface.
- Consult with a clinician.
The cushion slides on the chair. - Make sure the cover’s non-skid bottom faces the
seating surface.
- If a seat insert is used, make sure it is inside the
cover, beneath the foam base.
- When possible, use the hook or loop fasteners to
further secure the cover to the seating surface.
The cushion exhibits unusual
stiffness; the cushion has been in
temperatures lower than 32ºF (0ºC) Before use, allow the cushion to warm to room
temperature 72ºF (22ºC).
Return Policy
Contact ROHO before returning your product. Returned products require prior authorization
from ROHO, Inc., must be new and unused, and are subject to a restocking charge.
Contact Information
U.S.A.: Phone: 800-851-3449 • Fax: 888-551-3449
Warranty Service: warranty@ roho.com • Customer Care: cc@ roho.com.com
Note: If directed to return any items, please send to:
ROHO, Inc., 1501 South 74th Street, Belleville, IL 62223
Outside the U.S.A.: [email protected] • Phone: 618-277-9150 • Fax: 618-277-6518
Or visit www.roho.com for a list of ROHO International distributors.