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Troubleshooting – PocketBook Color Lux User Manual

Page 84

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Troubleshooting

Malfunction

Possible Reason

Solution

Device does not

turn on or turns on

but only the logo is

loaded

Battery is low

Charge the battery

A book does not

open - the message

Book is probably

damaged or protected

appears, or nothing

happens at all

The book is

damaged

If the book was downloaded

from the online store try to

re-load it again. If the file

opens on your PC, but does

not open on the Device, save

the book in another format.

Html book opens

but is displayed

incorrectly.

For example, there

are empty pages,

some part of the text

is missing etc.

HTML-files con-

tain non-text el-

ements (frames,

JAVA-scripts,

flash-elements)

Save the page in TXT format

Book opens but

various symbols,

question marks etc.

are displayed instead

of letters

Incorrect

encoding

Switch to reading mode,

select

Settings

and change

encoding