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Troubleshooting – PocketBook Color Lux User Manual

Page 83

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Troubleshooting

Error Message

Reason

Correction Method

No upgrade image

found

File SWUPDATE.BIN

cannot be found on

the microSD card.

Make sure the file is

in the root folder of

the card.

Try to format your

MicroSD card (make a

backup copies of all its

content prior to format-

ting) and copy the file

to the root of the empty

card. If this error persists,

use another card.

Upgrade image is

corrupted or Image

is empty

SWUPDATE.BIN file is

damaged or there is

no space available on

the microSD card.

Delete some files from

your card and copy

SWUPDATE.BIN file on it

one more time. Repeat

the download from www.

pocketbook-int.com. If

this error repeats, use

other card.

File read error

MicroSD card error

Try to use another

MicroSD card

Error. A different

firmware version

is installed on the

device

A firmware file of an

older version is stored

in the device internal

memory.

Delete the old version

of the firmware file from

the Device’s internal

memory root folder