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Troubleshooting – Pitney Bowes Mailstation (K700) User Manual

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Troubleshooting

No Dial Tone-

Check that you are using an analog line such as

a) most fax machine lines
b) lines used by computer modem or credit card reader
c) residential phone lines

Check that you have entered a dialing prefix if your phone
system needs a code to reach an outside line.

If you are using a DSL line you should use a DSL filter obtained
from your DSL provider.

Cannot Reach Data Center-

Check that you have entered a dialing prefix if your phone

system needs a code to reach an outside line.

Not Enough Funds-

You have tried to add more postage than you have in your

account at Pitney Bowes.

To Change information entered during setup -

• Press Clear key on numeric keypad.

• When prompted to Quit press

yes.

• At “Change communication settings?” press

yes.

• Press the down arrow key until you see the item you want to modify.
• Press

Enter

to modify information.

• To return to installing your mailstation™, press the up or down arrow
until “Continue Installation?”
• Press

yes

For additional Troubleshooting please see user guide.

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