Warranty, Trouble shooting guide – ParkZone PKZ3580 User Manual

Page 13

Warranty

Warranty Period

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the

Products purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase by the Purchaser.

Limited Warranty

(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not

transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This warranty

covers only those Products purchased from an authorized Horizon dealer.

Third party transactions are not covered by this warranty. Proof of purchase

is required for warranty claims. Further, Horizon reserves the right to change

or modify this warranty without notice and disclaims all other warranties,

express or implied.

(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION,

EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER

ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE

PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S

INTENDED USE.

Horizon will, at its option, (i) repair or (ii) replace, any Product determined by

Horizon to be defective. In the event of a defect, these are the Purchaser’s

exclusive remedies. Horizon reserves the right to inspect any and all

equipment involved in a warranty claim. Repair or replacement decisions

are at the sole discretion of Horizon. This warranty does not cover cosmetic

damage or damage due to acts of God, accident, misuse, abuse, negligence,

commercial use, or modification of or to any part of the Product. This

warranty does not cover damage due to improper installation, operation,

maintenance, or attempted repair by anyone other than Horizon. Return of any

goods by Purchaser must be approved in writing by Horizon before shipment.

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,

WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE,

OR STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed

the individual price of the Product on which liability is asserted. As Horizon

Trouble Shooting Guide

Problem

Possible Cause

Solution

Aircraft will not “throttle up”

but all other controls seem to

function.

• User did not lower throttle trim and

throttle stick prior to initializing the

aircraft.

• Throttle channel is reversed. Note:

Futaba transmitters (equipped with

Spektrum modules) may require you to

reverse the throttle channel.

• Lower throttle stick and

throttle trim to their lowest

settings.

• Reverse throttle channel

on specific transmitter if

applicable.

Propeller or motor shaft

broken.

• Crash damage

• Replace with PKZ3502

Prop with Spinner: Sukhoi,

or PKZ3528 Prop Shaft:

Sukhoi.

Aircraft appears to show

significant decrease in flight

time.

• Flight battery is not fully charged.

• AA batteries in charger have

inadequate power.

• PKZ1034 battery has been over-

discharged multiple times, causing

damage to battery life.

• Recharge flight battery

completely.

• Replace AA batteries in the

charger and recharge flight

battery completely.

• Replace PKZ1034 battery

and read “Battery Warnings

and Guidelines” section of

manual.

Charger light stays on after

Li-Po battery is disconnected

or remains on for longer than

40 minutes when charging.

• AA batteries in the charger have

inadequate power.

• Replace AA batteries in the

charger.

Aircraft appears to have less

power.
LED on Aircraft remains

flashing and cannot be

controlled by transmitter.

Aircraft appears to roll, yaw,

or pitch towards a certain

direction.

Controls appear to be

reversed after binding to a

different transmitter.
Aircraft does not function

after connecting flight battery

and aircraft smells burnt.

• Bushings on gearbox may be causing

friction, reducing power.

• User did not wait at least 5 seconds

after powering the transmitter prior

to connecting the flight battery to the

Aircraft.

• User bound the Aircraft to a different

transmitter.

• Transmitter was too close to Aircraft

during the initialization process.

• User did not re-trim the Aircraft.

• User did not initially set up their

transmitter prior to binding to the

Aircraft.

• User may have accidentally plugged

the flight battery in the wrong polarity.

• Lubricate the bushings of

the gearbox.

• Unplug, then reconnect flight

battery.

• Rebind Aircraft to your

desired compatible

transmitter.

• Move transmitter (powered

on) a few feet from the

Aircraft prior to reconnecting

the flight battery.

• Trim control surface using

the transmitter until airplane

no longer moves that

direction.

• Read “Control Test” section

of this manual. Pages 12–15.

• Replace AR6400 board

(SPMAR6400) and ensure

the RED polarity marks are

facing the same direction

when connecting the flight

battery to the AR6400

board.