Troubleshooting – Laerdal HeartCode BLS 2010 User Manual
Page 22
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HeartCode BLS Administrators Guide
HeartCode
®
BLS Administrators Guide
Backup
All user and course data is stored in the Laerdal License Server.
To perform backups all that is needed is to backup the Laerdal
License Server installation folder.
The manikin raw performance data* is stored locally on the Parts
2 and 3 Skills PC. If you wish to back up these as well, you must
also backup the Skills installation folder.
*This can be interesting for later research.
Troubleshooting
Manikin Troubleshooting
• Manikin will not connect:
o Check that the manikin is completely
turned off before searching. The
program will turn it on.
o Check cable or if you have extras, try to
change the cable.
o Try to disconnect other devices or
programs using the serial / usb ports.
• Ventilation feedback doesn’t correspond to
evaluation:
o Check that the lungs are installed
correctly.
o Try to change the lungs.
o Check that the face is connected
properly to the lung tubes.
• Need to hyperextend the neck when performing
ventilations:
o Check the technique by consulting the
introduction videos.
o Check the airway tubes in the neck.