Trouble shooting – Krix Volcanix User Manual
Page 10

symptom
Power LED - double flashing red
Power LED - flashing red
Power LED - flashing blue
No sound from subwoofer 
(Power LED is red)
Minimal deep bass produced 
(Power LED is blue)
Subwoofer will not switch into standby.
(Power LED is always blue)
Subwoofer will not turn on or will go into 
standby when very quiet source material is 
played.
Communication Error (1 or 2) on display
Subwoofer will not turn on
(Power LED not illuminated)
treatment
Contact your power provider.
Subwoofer will resume normal operation when 
unit cools. If problem persists contact your Krix 
retailer or Krix directly.
Switch off and switch on unit to reset. If 
problem persists contact your Krix dealer or 
Krix directly.
Check interconnection cables.
Refer to AV amp/receiver for subwoofer setup 
procedure.
Refer to AV amp/receiver for subwoofer setup
(may differ for music and movies)
Play different source material.
Reposition subwoofer, refer to page 6.
Reduce auto sensitivity menu setting until 
unit switches off when no program material is 
playing.
Refer to AV amp/receiver for trigger setup 
procedure.
Increase auto sensitivity menu setting until 
unit switches on when very quiet source 
material is played. If problem persists you may 
also wish to increase the subwoofer output 
level on your A/V receiver. Refer to AV amp/
receiver for subwoofer setup procedure.
Check trigger cable connection and then refer 
to AV amp/receiver for trigger setup procedure.
Turn subwoofer mains power off and on. If 
problem persists contact your Krix retailer or 
Krix directly.
Check power switch is set to ‘I’.
Check mains outlet is suppling power using 
another appliance (e.g. lamp). 
If problem persists contact your Krix retailer or 
Krix directly.
10
trouble shooting
cause
Low mains voltages or brown-out in your area.
Amplifier over-temperature condition. May be 
the result of continual use of the subwoofer at 
high volume levels.
Amplifier overcurrent condition.
Incorrect or faulty cabling.
AV amp/receiver subwoofer output settings 
incorrectly set.
AV amp/receiver sending bass to main speakers 
(may differ for music and movies)
Program material has little bass content
Subwoofer influenced by room placement
If power mode is set to auto sense, noise 
in your system may be triggering the auto 
sense circuit causing your subwoofer to stay 
switched on.
If power mode is set to 12V trigger and trigger 
cable is connected to AV amp/receiver the 
trigger logic may be incorrectly set. 
If power mode is set to auto sense, the auto 
sense circuit may not be responding to your 
low level source material.
If power mode is set to 12V trigger and 
trigger cable is connected to AV amp/receiver, 
subwoofer may not be receiving a 12V signal.
The front control panel is unable to 
communicate with the rear panel.
Amplifier not receiving power.
