DCS BGB132-BI - Manual (Page 20)

19
SERVICE
HOW TO OBTAIN SERVICE:
For warranty service, please contact your local service provider or DCS Customer Care Center at
(888) 281-5698, Monday thru Friday, 6 am- 4:30 pm PST. Before you call, please have the following
information ready:
Model Number (located on the inside of the left side of the appliance)
Serial Number (located on the inside of the left side of the appliance)
Gas Type
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your
satisfaction, please write or fax or email us at:
Write:
DCS
Attention: Customer Service
5800 Skylab Road
Huntington Beach, CA 92647
Email: [email protected]
BEFORE YOU CALL FOR SERVICE:
1. Check troubleshooting on page 14.
2. Is the gas turned on?
3. Is there a dead battery in the ignition module?