Chapter nine – Heath Consultants Detecto-Pak 4 (DP) User Manual
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CHAPTER NINE
IX. SERVICE INFORMATION:
A. WARRANTIES AND WARRANTY REPAIR
All instruments and products manufactured by Heath Consultants
Incorporated and its Heath Manufacturing Division are warranted to be
free from defects in material and workmanship for one (1) year from the
date of shipment.
In addition, the Heath Pipe and Cable Locator (Sure-Lock) product line
is warranted for two (2) years and the Plunger Bar (handles) is warranted
for 90 days.
Furthermore, the warranty on authorized repairs in the Houston factory
service center (FSC) and other regions is ninety (90) days materials and
thirty (30) days labor. This repair warranty does not extend any other
applicable warranties.
Our warranty covers only failures due to defects in materials or
workmanship, which occur during normal use. It does not cover failure due
to damage which occurs in shipment, unless due to improper packing, or
failures which result from accident, misuse, abuse, neglect, mishandling,
misapplication, alteration, modification, or service by anyone other than
a Heath warranty repair location.
Battery and damage from battery leakage and all expendable items such
as filters and Plunger Bar rods are excluded from this warranty. Also,
O-rings, gaskets, and seals for the Petro-Tite product line are excluded
from warranty coverage.
Heath’s responsibility is expressly limited to repair or replacement of any
defective part, provided the product is returned to an authorized warranty
repair location, shipped pre-paid, and adequately insured. Return shipping
charges and insurance will be paid by Heath warranty expense.
We do not assume liability for indirect or consequential damage or loss
of any nature in connection with the use of any Heath product.
There are no other warranties expressed, implied, or written except as
listed above.