Any assistance – Glow-worm Ultracom hxi User Manual
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0020127403 - 01/11 - Glow-worm
ANY ASSISTANCE ?
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System Protection
The boiler alone cannot ensure that the
installation is protected against frost.
NOTE: Any other exposed areas of the
system should be protected by a separate
frost thermostat.
In case of prolonged absence, where
power to the dwelling and the boiler is
switched off, contact your Installation/
Servicing company or Glow-worm Service
to have the installation drained or to have
the heating circuit protected by adding an
anti-freeze specially designed for heating
systems.
CAUTION: Your domestic
water circuit (hot and cold) is
not protected by the boiler.
10.3 Condensate Drain Blockage
As a safety feature the boiler will stop
working if the condensate drain becomes
blocked. During freezing conditions this
may be due to the forming of ice in the
condense drain external to the house.
• Release an ice blockage by the use of
warm cloths on the pipe.
The boiler should then restart.
• Contact your Installation/Servicing
company or Glow-worm service if the
fault persists.
10.4 Safety Discharge Valve
The safety discharge valve and discharge
pipe is fitted to the boiler.
• If there is any discharge from the pipe,
switch off the boiler electrical supply,
then call your Installation/Servicing
company or Glow-worm service.
11 Appliance maintenance and
servicing
11.1 Cleaning
Before cleaning turn the
appliance off.
The appliance casing can be cleaned
using a mild liquid detergent with a damp
cloth, then a dry cloth to polish.
Do not use any form of
abrasive or solvent cleaner
as you may damage the
paintwork.
11.2 Regular servicing
Regular servicing of the appliance is
important to the prolonged, safe and
efficient use of your appliance.
Incorrect or inadequate
servicing can severely affect
the safety of the appliance
and can lead to injury.
We recommend that your appliance is
serviced every year.
• Only use a competent person.
The service engineer should complete
the relevant Service Record on the
Benchmark Checklist after each service.
The Benchmark Checklist may be
required in the event of any warranty
work and as supporting documentation
relating to home improvements in the
optional documents section of the Home
Information Pack.