Eviant T7UC Series - Manual (Page 19)

18
Troubleshooting
Before contacting customer service, review the steps below to solve simple problems. If
you still suspect something wrong with this unit, immediately turn the power off,
disconnect the power connector from the unit, and contact Eviant Customer Service.
Never try to repair the unit yourself.
Problem Possible Cause Possible Solution
No broadcast signals in
the area or signals too
weak Try a more powerful antenna
Unit set to receive CATV
signal Check antenna selection.
See page 15
Unit is in motion or
handheld Place unit on a stationary
surface.
Signal is obstructed by
buildings or other
materials Antenna orientation
No Signal
Channel selected is
unavailable Change Channel
See Page 16
Volume is turned down Check volume
No Sound
Audio language setting is
not correct Check audio language.
Remote Control is out of
range Point Remote directly at front
of TV no more than 15 feet
away
Remote Control
Does Not Work
Weak battery Replace CR2025 battery
Power switch is off or
power adapter is not
connected properly Check power switch and
power adapter connection
No Display
Weak battery Charge battery with power
adapter
Other possibilities
Static or other external interference may cause the unit to function abnormally. In order to
reset normal status, turn off the unit and unplug the power supply and try again. If the
problem is still present, turn off the unit, disconnect the power supply and consult a
qualified technician.