Eviant T4 Series - Manual (Page 15)

14
Troubleshooting
Before contacting customer service, review the steps below to solve simple problems.
If you still suspect something wrong with this unit, immediately turn the power off, disconnect
the power adapter from the unit, and contact Eviant Customer Service.
Never try to repair the unit yourself.
Problem Possible Cause Possible Solution
No broadcast signals in the
area or signals too weak. Change location or try
using external antenna.
Unit is in motion or
handheld. Place unit on a stationary
surface.
Signal is obstructed by
buildings or other materials. Change location or
antenna orientation.
No Signal
Channel selected is
unavailable. Change the channel or
scan the channels again.
Power switch is off or power
adapter is not connected
properly Check power switch and
power adapter
connection.
No Display
Weak battery Charge battery with
power adapter
Volume is turned down Adjust volume
No Sound
Audio language is not set
correctly Check audio language
setting in Audio menu
Other possibilities
Static or other external interference may cause the unit to function abnormally. In order to reset
normal status, turn off the unit and unplug the power supply and try again. If the problem is still
present, turn off the unit, disconnect the power supply and consult a qualified technician.