Troubleshooting – Da-Lite Tensioned Advantage Deluxe Electrol User Manual
Page 8
8
Troubleshooting
Visit www.da-lite.com to find installation and troubleshooting
tutorials. You will also find a link to Live Chat for interactive
support and you can contact us by email at [email protected] or
by phone at (800) 622-3737 or (574) 267-8101 with any
troubleshooting questions.
Symptom
Cause
Solution
If screen is not responding
properly and SCB100 or
SCB200 controls are used,
contact the factory for
troubleshooting assistance.
Screen will not operate or will
not go “down”.
Motor does not hum.
Motor hums.
Incorrect line voltage.
Verify 115-125V (or 220-240V). If insufficient voltage,
rewire incoming electric line.
Blown facility fuse.
Replace facility fuse.
Tripped facility circuit breaker.
Reset facility circuit breaker.
No power to operating switch
or junction box.
Check above. Tighten all loose wire connections.
Recheck wiring. See installation instructions.
"Down" Position
Check for power across black and white leads.
Power at junction box.
Thermal overload tripped.
Let motor cool down for 15 minutes. Try again.
Broken wire in the “down” position.
Check for continuity.
Defective motor, limit switch or capacitor.
Replace motor assembly. NOTE: Motor is a sealed assembly.
Capacitor burned out.
Replace motor assembly.
Screen will not move upward.
Motor does not hum.
Motor hums.
Incorrect line voltage.
Verify 115-125V (or 220-240V). If insufficient voltage,
rewire incoming electric line.
Blown facility fuse.
Replace facility fuse.
Tripped facility circuit breaker.
Reset facility circuit breaker.
No power to operating switch or junction box.
Check above. Tighten all loose wire connections. See above
"Up" Position
Check for power across red and white leads..
Open door limit switch.
Replace switch.
Power at junction box. Thermal overload tripped.
Let motor cool down for 15 minutes. Try again.
Broken wire in the “up” position.
Check for continuity.
Defective motor, limit switch or capacitor.
Replace motor assembly. NOTE: Motor is a sealed assembly.
Capacitor burned out.
Replace motor assembly.