Activision Call of Duty: Black Ops II User Manual
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Normand Désilets
Olivier Samson
Owen Nolan
Philip Coons
Pierre Moreau
Pierre-Luc Cormier
Pierre-Luc Viens
Rafaële Bolduc
Raphaël Corbin
Raphael Guay-Picard
Rémi Gosselin
Rocky Drolet-Croteau
Roxane Theriault-Lapointe
Sébastien Bisson
Simon Boucher
Stéphane Larocque
Stéphany Leclerc
Sylvain Devost
Tommy Fortin
Vincent Lachance
William Daggett
William Emond-Paradis
Yannick Bolduc
QA Lead Database
Administrator
Jean-François Le Houillier
QA Database Specialists
Lukaël Bélanger
Sébastien Dusseault
Frédéric Garneau
Guillaume Gauthier
Jean-François Giguère
Dany Paquet
Pier-Luc Poulin
Guillaume Rochat
Émilie Saindon
Mathieu Simard
Karine Windy Boudreault
QA IT Lead
Etienne Dubé
QA IT Technicians
Nicolas M. Careau
Stéphane Elie
Hugo Roy
Admin Technician
Josée Laboissonnière
HR Manager
Antoine Lépine
TECHNICAL
REQUIREMENTS GROUP
TRG Manager
John Rosser
TRG Submissions Leads
Dustin Carter
TRG Submissions Adjutants
Richard Tom
TRG Senior Platform Leads
Sasan “Sauce” Helmi
Teak Holley
TRG Platform Leads
Brian Bensi
TRG Testers
Colin Kawakami
Daniel Angers
Elias Uribe
Jason Garza
Jonathan Butcher
Kirt Sanchez
Lucas Goodman
Matthew Haugen
Michael Laursen
Scott Smith
QA CERTIFICATION GROUP
QA Certification Group Project
Lead
Matt Ryan
QA Certification Group Testers
Christian Vasco
Steve Stoker
Matthew Stockwell
QA NETWORK LAB
QA Network Lab Project
Leads
Leonard Rodriguez
QA Network Lab Senior Tester
Bryan Chice
QA COMPATIBILITY LAB
QA-CL Lab Project Lead
Eric Stanzione
QA-CL Lab Testers
Carlos Monroy
QA AUDIO VISUAL LAB
QA AV Lab Senior Tester
Cliff Hooper
QA TECHNOLOGY GROUP
Director, Quality Assurance
Jason Wong
Sr. Manager, QA Technologies
Indra Yee
QA Applications Programmers
Brad Saavedra
Ari Epstein
QA Tester
Paul Taniguchi
QA DATABASE
ADMINISTRATION GROUP
Senior Lead Database
Administrator
Jeremy Richards
Lead Database Administrator
Kelly Huffine
QA-MIS
QA-MIS Senior Technician
Teddy Hwang
QA-MIS Technicians
Gary Washington
Elliott Ehlig
Danny Feng
QA MASTERING LAB
QA Mastering Lab Technicians
Kai Hsu
CUSTOMER CARE
Senior Director, Customer
Care
Tim Rondeau
Senior Manager, Service
Design and Supportability
Paul Boustany
Senior Manager, Web
Strategy & Support Solutions
Melanie Marcell
Senior Manager, Service
Delivery and Advocacy
Noel Feliciano
Senior Manager, Service
Delivery International
Christiane Brand
Senior Manager, Player
Engagement
Khalid Asher
Manager, Global Training and
Quality
Rozanne Gallegos
Trainer, Global Player Support
Pedro Pulido
Customer Experience
Program Managers
Samantha Wood
Chuck McNamee
Kevin Crawford
Supportability Analyst
Kirk McNesby
Supervisor, Player Advocacy
Russell Johnson
Player Advocacy Group
Dov Carson
Guillermo Hernandez
Jack Balduf
Louis Blackwell
Ruth Berenji