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Appendix: technical support form – Acrosser ANR-IB75N1/A/B User Manual

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Appendix: Technical Support Form

We deeply appreciate you purchase Acrosser products. Please find “tech_form.doc” file in our

utility CD. If you have any questions or problems about Acrosser products, please fill in the

following information: We will answer your questions a.s.a.p.

1) Describe your info and system info

A. Your company name: _____________

B. Your contact info: _________________ & phone number: _________________

C. Your e-mail address: ______________________

D. Your company address: ___________________________________________

__________________________________________

E. Acrosser model name: _____________________

F.

Acrosser Serial Number: _____________________

2) Describe system configuration

A. CPU ________________

B. Memory size ___________________

C. Storage (e.g. HDD or CF or SSD) ___________________

D. Extra peripherals (e.g. graphic card) __________________________

E. Operating system & version (e.g. Windows 7 embedded) __________________

F.

Special API or driver _________________ (If yes, please provide it for debug,)

G. Running applications _____________________

H. Other _________________________

3) Describe your problems or questions:

4) Send the above info to one of the following Acrosser contact windows:

A. Acrosser local Sales Rep

B. Acrosser authorized channels

C. Acrosser e-mail window ---

http://www.acrosser.com/inquiry.html

or

[email protected]

D. Acrosser FAX number --- 886-2-29992887

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