beautypg.com

Troubleshooting – Desa S26NTA User Manual

Page 20

background image

www.desatech.com

110361-01G

0

TROUBLEShOOTING

Continued

POSSIBLE CAUSE

1. Turning control knob to HI

position when burner is cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice

1. Improper log placement

2. Drafts or other air currents

affecting flame pattern

3. Air holes at burner inlet

blocked

4. Burner flame holes blocked

1. When heated, vapors from

furniture polish, wax, carpet

cleaners, etc. may turn into

white powder residue

1. Metal expanding while heating

or contracting while cooling

REMEDY

1. Turn control knob to LO

position and let warm up for

a minute

2. Operate burner until air is re-

moved from line. Have gas line

checked by local gas company

3. Observe minimum installation

clearances (see page 8)

4. Clean burner (see Cleaning

and Maintenance, page 16)

or replace burner orifice

1. Properly locate logs (see In-

stalling Logs, page 11)

2. Eliminate source of drafts

around heater

3. Clean out air holes at burner

inlet. Periodically repeat as

needed

4. Remove blockage or replace

burner

1. Turn heater off when using

furniture polish, wax, carpet

cleaners or similar products

1. This is normal with most heat-

ers. If noise is excessive, contact

qualified service person

OBSERVED PROBLEM

Heater produces a whistling

noise when burner is lit

Dark residue on logs or inside

of fireplace

White powder residue forming

within burner box or on adjacent

walls or furniture

Heater produces a clicking/tick-

ing noise just after burner is lit

or shut off

This manual is related to the following products: