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Before you call for service – Danby DMW162BL-OTR User Manual

Page 36

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35

If Something Goes Wrong

Problem

Possible Cause

What to do

Oven will not start.

A fuse in your home may

Replace fuse or reset circuit breaker.

be blown or the circuit
breaker tripped.

Power surge.

Unplug the microwave oven, then
plug it back in.

Plug not fully inserted into

Make sure the 3-prong plug on the

wall outlet.

oven is fully insered into wall outlet.

Floor of the oven is warm,

The cooktop light is located

This is normal.

even when the oven has not

below the oven floor. When

been used.

the light is on, the heat it
produces may make the
oven floor get warm.

“LOCKED” appears

The control has been locked.

Press and hold STOP/CLEAR for

on display.

about 3 seconds to unlock
the control.

You hear and unusual, low-

You have tried to start the

Start oven and enter a valid time

tone beep

Reminder without a valid

of day.

time of day.

You have tried to change

Many of the oven’s features are

the power level when it

preset and cannot be changed.

is not allowed.

Before You Call For Service

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