Before you call for service, If you need service – Maytag CWG3600 User Manual
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Before You Call For Service
Check these points if.
Part or all of your wall oven does not operate
• Is the wall oven plug loose or disconnected
from the electrical outlet [if not wired direct to
the electrical supply)?
• Are any house fuses blown or circuit breakers
tripped?
• Has the power or gas supply to the home been
interrupted?
• Are the oven controls properly set?
• Is the oven set for programmed cooking?
Food not baking correctly
• Are the oven racks properly placed for
baking?
• Have you used aluminum foil correctly?
• Was the oven preheated as recommended?
• Are the controls for bake operations properly
set?
• Is there 1 to 2 inches of space between pans
and the oven walls? Are the wall oven and
oven racks level?
• Was good cookware/bakeware of the proper
size used?
• Are you using a tested recipe from a reliable
source? The oven thermostat on your new
wan oven may be more accurate th^ the one
on your old wall oven.
• Was the oven vent covered or blocked on the
wall oven surface?
• Is your oven level?
Food does not broil properly
• Are the controls for broiling set properly? (See
Broiling section, page 13.)
• Was the proper rack position used? (See
BroUlng section, page 13.)
• Was the broiler pan received with the wall
oven used?
• Was aluminum foU used on the broUer pan
msert. blocking the slits for fat drainage?
Oven light does not operate
• Is the bulb loose or burned out?
• Is the light switch In the On position? (Select
models.)
“F" plus a number appears in the display
• These are fault codes. If a fault code appears
m the display and a conhnuous beep sounds,
press the CANCEL pad and reset the cooking
operation. If the fault code reappears,
disconnect power to the wall oven and call a
qualified service technician.
if You Need Service
• Cidl the dealer from whom your appliance was purchased or call Maytag Appliances Sales Company, Maytag
Customer Assistance at l-S(X)-688-990Q, USA or 1-800-688-2002, CANADA to locate an authorized servicer.
• Be sure to retain proof of purchase to verify warranty status. Refer, to WARRANTY (last page) for further information
on owner’s responsibilities for warranty service.
•
• If the dealer or service company cannot resolve the problem, write to Maytag Appliances Sales Company, Attn:
CAIR“ Center, P.O. Boz 2370, Cleveland, TN 37320-2370, or call 1-800-688-9900, USA or 1-800-688-2002,
CANADA, ■■
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U.S. customers using TTY for deaf, hearing impaired or speech impaired, Call; 1-800-688-2080.
TfOTE:
When writing or caHir^ about a service problem, please include the following information:
a. Your name, address and telephone number;
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b. Model number and serial number;
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c. Name and address of ytjur dealer or servicer;
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d. A clear description of the problem you are teving;
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e. Proof of purchase (sales receipt). . . '
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• User’s guides, service manuals and parts catalogs are available fimn M^tag Appliances Sales Company, Masdag
■ : Customer Assistance. .
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