Cuisinart CRC-400 - Manual (Page 19)

19
WARRANTY
Limited Three-Year Warranty
This warranty supersedes all previous warranties
on Cuisinart
® Rice Cooker/Steamer. This warranty
is available to consumers only. You are a consum-
er if you own a Cuisinart
® Rice Cooker/Steamer
that was purchased at retail for personal, family,
or household use. Except as otherwise required
under applicable state law, this warranty is not
available to retailers or other commercial purchas-
ers or owners. We warrant that your Cuisinart
®
Rice Cooker/Steamer will be free of defects in
material or workmanship under normal home use
for three years from the date of original purchase.
We recommend that you visit our website,
www.cuisinart.com for a fast, efficient way to
complete your product registration. However,
product registration does not eliminate the need
for the consumer to maintain the original proof of
purchase in order to obtain the warranty benefits.
In the event that you do not have proof of pur-
chase date, the purchase date for purposes of this
warranty will be the date of manufacture.
If your Cuisinart ® Rice Cooker/Steamer should
prove to be defective within the warranty period,
we will repair it (or, if we think it necessary, replace
it) without charge to you. To obtain warranty ser-
vice, please call our Consumer Service Center toll-
free at 1-800-726-0190, or write to:
Cuisinart
7811 North Glen Harbor Blvd.
Glendale, AZ 85307
To facilitate the speed and accuracy of your return,
please enclose $10.00 for shipping and handling of
the product. Please also be sure to include a return
address, daytime phone number, description of the
product defect, product serial number (stamped on
bottom of product base), and any other information
pertinent to the product’s return.
Please pay by check or money order (California resi-
dents need only supply proof of purchase and should
call 1-800-720-0190 for shipping instructions).
NOTE: For added protection and secure handling
of any Cuisinart
® product that is being returned,
we recommend you use a traceable, insured deliv-
ery service. Cuisinart cannot be held responsible
for in-transit damage or for packages that are not
delivered to us. Lost and/or damaged products
are not covered under warranty.
Your Cuisinart ® Rice Cooker/Steamer has been
manufactured to strict specifications and has been
designed for use with the Cuisinart
® Rice Cooker/
Steamer accessories and replacement parts.
These warranties expressly exclude any defects
or damages caused by accessories, replacement
parts, or repair service other than those that have
been authorized by Cuisinart. These warranties do
not cover any damage caused by accident, mis-
use, shipment, or other than ordinary household
use. These warranties exclude all incidental or
consequential damages.
Some states do not allow the exclusion or limita-
tion of incidental or consequential damages, so
the foregoing limitation may not apply to you.
California Residents Only
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store which sells Cuisinart products of the
same type. The retail store shall then, according
to its preferences, either repair the product, refer
the consumer to an independent repair facility,
replace the product, or refund the purchase price
less the amount directly attributable to the con-
sumer’s prior usage of the product. If the above
two options do not result in the appropriate relief
to the consumer, the consumer may then take the
product to an independent repair facility if service
or repair can be economically accomplished.*
Cuisinart and not the consumer will be responsible
for the reasonable cost of such service, repair,
replacement, or refund of nonconforming products
under warranty.
California residents may also, according to their
preference, return nonconforming products directly
to Cuisinart for repair or, if necessary, replacement
by calling our Consumer Service Center toll-free at
1-800-726-0190. Cuisinart will be responsible for
the cost of the repair, replacement, and shipping
and handling of such nonconforming products
under warranty.
Before Returning Your Cuisinart Product
If you are experiencing problems with your
Cuisinart product, we suggest that you call our
Consumer Service Center at 1-800-726-0190
before returning the product for servicing. Often,
our Consumer Service Representatives can help
solve the problem without having the product ser-
viced. If servicing is needed, a Representative can
confirm whether the product is under warranty and
direct you to the nearest service location.
*Important: If the nonconforming product is to
be serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center at
1-800-726-0190 to ensure that the problem is
properly diagnosed, the product is serviced with
the correct parts, and to ensure that the product is
still under warranty.