Cortelco Colleague 2204 - Manual (Page 13)

T
ELEPHONE
S
ERVICE
P
ROBLEMS
If you have any problems with your telephone equipment service, determine
if the problem is with your unit or the telephone company lines. BEFORE CALLING THE
TELEPHONE COMPANY, be aware that they may charge you for a service call if the
problem is caused by your telephone equipment.
T
ROUBLESHOOTING
PHONE DOES NOT RING
1.
OFF/LOW/HI ringer switch is set to OFF position
2. Line cord is disconnected at telephone outlet or at telephone end.
3. Phone is OFF HOOK. Make certain the hookswitch is depressed when the handset
is in the cradle.
NO DIAL TONE
Wire is disconnected at telephone jack or at wall jack. Test the telephone in a different
wall jack. If it works, the first jack may be defective.
HAVE DIAL TONE BUT CANNOT DIAL OUT
Check if the PULSE/TONE switch is at the correct position.
REDIAL BUTTON DOES NOT FUNCTION
The telephone may have been momentarily disconnected from the telephone jack.
INSTALLATION
If the line cord is plugged in before the adapter, then the message waiting lamp will flash
until the telephone goes off-hook. To avoid this problem, always plug the adapter in first.
11