Before callimg for ser¥i€e – Sears 36725 User Manual
Page 21
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BEFORE CALLIMG FOR SER¥I€E
Save time and money — Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, if you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual, the Repair Parts List, model number and purchase date handy.
PROBLEM
POSSIBLE CAUSE
DON’T CALL FOR SERVICE
UNTIL YOU CHECK
Check power cord to be sure it is
Range does not work;
totally Inoperative
No power to range
plugged in
Cooktop burners and oven
burners do not work
Range not properly
grounded or polarized; This
can affect spark ignition
Controls not set correctly
Gas not turned on
Oven burners can
not be lit during a
power failure.
A
Warning: Lighting gas
burners with a match is
dangerous.
You
should
match
light
the
cooktop
burners only in emergency.
Check Installation Instructions packed
with your range.
Check operating instructions in this
manual.
To check if the gas isturned on, light the
cooktop burners with a match by fol
lowing the steps in the ignition section
of this manual, if the burners do not
light, check the shut-off valve In the
lower compartment (see installation
section) and the main gas shut-off valve
to be sure they are in the open position.
Cooktop burner does not
work; oven OK
Soil clogging holes (ports) in
burner or burner not as
sembled properly
Improper operation of control
See the removable cooktop burner sec
tion and the cleaning tips in this manual.
Be sure to push knob in while turning.
Foods do not bake property
Oven not preheated long
enough
Improper rack or pan place
ment
Oven vent blocked or cov
ered
Improper use of foil
Improper temperature setting
for utensil used
Recipe not followed
improper thermostat calibra
tion
Range and oven rack not
level
Using improper cookware
Be sure to preheat:
until preheat notification tone sounds.
Maintain uniform air space around pans
and utensils; see oven cooking section.
Be sure oven vent (in panel behind
cooktop) is not blocked.
Foil use not recommended.
Reduce temperature 25 deg rees for g lass
ordull/darkened pans.
is recipe tested and reliable?
Check oven temperature adjustment
procedures (next page).
Check installation section for leveling
instructions.
See oven cooking section.
“F" and any number flash In
display and control beeps
Possible oven malfunction
Press CLEAR/OFF. Allow oven to cool 1
hour. Place back into operation. If prob
lem repeats, disconnect power and gas
supply. Call for service.
20
NGSER12