Sure Heat SGR30M - Manual (Page 17)

Troubleshooting Your Grill
Grill will not light with a match or low
heat with dial set to "High" position.
Note: PreHeating time can take from 5 to 10 minutes.
Flame is erratic • Check gas connection
look for kinked hose.
make sure gas supply valve is fully open.
• Gas level may be low.
• Grill may be in need of cleaning.
Flareups • Check flavor grids and cooking grates for excess food or
grease buildup.
• Ensure grill is not placed directly in the path of wind.
• Be sure drip tray is clean, (do not use aluminum foil on
drip tray.)
Note: Some flareups may be inevitable if cooking
greasy foods.
Burner flame is mostly yellow or orange, possibly in • Check the burner inlet for obstructions. Particularly at air
conjunction with smell of gas. inlets for each burner.
• Grill may be in an area that is too windy.
Problem Solution
• Is your gas supply fully turned on?
• Is there gas in your L.P. tank? Check your gas level.
• Shut off gas supply, disconnect gas line at tank, reconnect
the line to the tank.
• Make sure all the knobs are in the “OFF” position, then
open the gas supply valve on the L.P. tank very slowly 1/4
turn, then open fully (at least two full turns). Check Flame.
• Check to insure the gas supply line or hose is not kinked.
• If only one burner appears low, check and clean the
burner ports if clogged or dirty.
• Check for leaks.