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Troubleshooting – StarTech.com USB3SDOCKHDV User Manual

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Instruction Manual

10

Troubleshooting

Minor display issues can generally be resolved by:
• Unplugging and re-plugging the DisplayLink device,
• Changing the display mode via the DisplayLink GUI or via Windows

Display Properties

Error Messages

Message

Description

Insufficient system

resources exist to

complete the requested

service

This can occur when entering extend mode with

low system resources. The PC does not have enough

memory (RAM) to start an extend display.

Close down any unused applications. The situation

may also be improved by rebooting the PC.

The requested

allocation size was too

large

This can occur if trying to mirror a primary display

with a resolution above 2300x1700 (4:3) or 2600x1500

(16:9).

Incompatible Display

Driver

This message will appear if the primary graphics card

drivers installed are not WDDM compatible. Windows 7

is not designed to operate without WDDM drivers.

Download and install the latest Windows 7 (WDDM)

drivers for your primary graphics card.

The system cannot write

to the specified device

This warning may be displayed in Windows XP after

changing the display mode several times (e.g. Extend/

Dock mode) from the DisplayLink GUI. If this happens,

detach and reattach the device to restore normal

operation.