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Sceptre E245BD-FHDU User Manual

Page 49

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SCEPTRE E245 Series LED HDTV User Manual

Problems

Solutions

TV CHANNELS ARE

BLOCKED

Check your auto lock function’s settings inside the OSD. You
may have locked up some channels but forgot about them.
Refer to page 34 for more instructions.

UNIVERSAL

REMOTE CODE

This TV follows SONY’s universal remote code. Please check
your hand book for SONY’s codes then apply them.

THE TV TURNS ON

OR OFF SLOWLY

AND THE SCREEN

SHOWS UP

SLOWLY

This TV is a High Definition liquid crystal display panel TV. It
requires a few more seconds than normal TVs to power up and
show the picture.

NO SOUND ON PC Make sure you have a 3.5 mm mini-jack cable connected from

your pc’s sound output to the TV’s VGA STEREO INPUT.

HDCP VIDEO SAYS
NO HDCP SUPPORT

Reboot your HDCP video device but turning them off and
unplugging the power cord. Wait up to 8 minutes to plug the
power back in to see if it works or not.


HDCP VIDEO HAS
NO AUDIO

Make sure you have a 3.5 mm mini-jack cable connected from
your HDCP video device’s sound output to the TV’s VGA
STEREO INPUT. If your HDCP video device uses RCA AUDIO
jacks, you’ll need to obtain a RCA audio converted into 3.5 mm
mini-jack cable.

CANNOT GET
1920X1080 ON PC
VGA

Make sure the TV is recognized as plug and play monitor. Try
updating your video card’s drivers as well. If that does not help,
most likely you’ll need to upgrade your video card to a newer
one.

PICTURE IS
DISTORTED OR
HAS ABNORMAL
SOUND

This might be from interference from large electrical appliances,
cars, motorcycles, or fluorescent lights. If the TV is close to the
wall, try moving the TV to another room in your house to see if
the problem still occurs.




PICTURE DOES
NOT COVER THE
ENTIRE SCREEN

If you’re using HDMI or a TV digital channel make sure you use
the ASPECT button to switch to 16:9 format. If you are using
VGA, use the AUTO ADJUST function to adjust to the screen.
Please Note : If you are using regular analog TV, AV, or
component in 480i resolution, use the ASPECT button to switch
to 16:9 in order to fill up the screen. Please Note : This note
this feature will distort the picture.



PICTURE QUALITY
IS HORRIBLE!!

For best image quality, view HD widescreen programs where
possible. If HD content is not available view “Standard
Definition” from a digital source. Standard, analog TV will
always be noticeable inferior to HD because your TV has video
that is many times better than old TV’s and so you can see
interference and deficiencies you did not KNOW you had.

PICTURE HAS
PIXELS THAT ARE
ALWAYS
DISPLAYING THE
SAME COLOR

Your TV is manufactured using an extremely high level of
precision technology, however, sometimes some pixels of your
TV may not display. Pixels defects within industry specifications
are inherent to this type of product and do not constitute a
defective product.

I CANNOT CHANGE
THE TIME
MANUALLY

Your TV syncs time automatically according to your local TV
channel. This function only works while the TV’s tuner is
connected to an ANTENNA.

BIG BLACK BOX IN
THE MIDDLE OF
SCREEN

You have turned on closed captioning and are using TEXT1 –
TEXT4. Change the setting to CC1 or turn off closed captioning
and the box will disappear. Refer to page 40 for more
information.