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Trouble shooting malfunction cause remedy – Santec PB-3950 User Manual

Page 4

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PAGE 04

TROUBLE SHOOTING

MALFUNCTION CAUSE REMEDY

Shower control opening
through hot.

Tub filler or Shower head
drips after shutiing off the
valve.

Shower insufficiently hot.

No flow of hot or cold water.

Valve body too deep into
the wall.

Valve Body too deep into
the wall.

Hot and cold water supplies have
been connected in reverse

Water remains in the piping column
to the shower head (this is normal).

Incorrect setting of the mechanical
stop against the stop post causing
a partially opened cartridge.

O-ring seal on the inlet of the
cartridge is faulty.

Adjustable handle position stop
incorrectly set.

Either the hot or cold side is not fully
pressurized.

Debris caught inside the inlet of the
cartridge.
.

The measured rough in or finished wall
surface is incorrect.

Rotate cartridge

Allow approximately 3-5 minutes to
drain column.

reset the mechanical stop as described
in the page 3

Check O-ring for cut or damage and
replace if necessary.

Check hot water source temperature
setting.

Be sure service stops (when applicable) are
both wide open and system is fully pressurized.

Remove cartridge and flush out or remove
any debris lodged inside the hot or cold
inlets

install the extension kit.
PM460X(long sleeve).
PM461X (long plastic upper link)

NOTE: AT NO TIME TRY TO STOP DRIPPING BY APPLYING EXTREME FORCE WHEN CLOSING THE VALVE.

O-RING

FILTER

INLET

FILTER INSERT

VALVE

FILTER SCREEN REMOVAL AND CLEANING

The valve has filter screens that prevent debris from obstructing the pressure balancing
cartridge. If excessive in-line debris accumulates in the filter screen you will notice a
decrease in flow from the valve. PLEASE NOTE - SHUT OFF BOTH HOT AND COLD WATER
SUPPLIES BEFORE SERVICING VALVE.
- The filter screen are attached to an insert that is fitted into the valve body inlets.
With the cartridge removed the 2 inserts and filter screens can be easily removed
from the valve body.
- Remove the insert by pressing the top corner. This will rotate the insert allowing easy
removal from the valve body.
- There is a place on either side of the filter insert where you can get your finger nail
underneath the filter screen. By pulling the filter screen away from the insert it will
"pop out".
- All debris can be now be easily removed from the filter screen. Replace the filter
screen into the insert and push together gently until it clicks into place.
- Place the insert back into the valve body, making sure the angled edge of the
insert faces out.
The insert should sit flush against the wall of the valve body when properly installed.

PRESSURE BALANCED TUB/SHOWER VALVE (PB-3950)
INSTALLATION AND ROUGH-IN

Santec Inc.
3501 Challenger Street, Torrance, CA 90503
Tel: (310) 542-0063 Fax (310) 542-5681
www.santecfaucet.com

04/02