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Troubleshooting – Reliable J420 User Manual

Page 11

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09

TROUBLESHOOTING

Do not operate the steam cleaner with a damaged cord, plug or if the steam
cleaner has been dropped or damaged. To avoid risk of electric shock, do not
disassemble or attempt to repair the unit on your own. Return the unit to Reliable
Corporation (see warranty) for examination, repair or replacement.

PROBLEM

No steam is released
through the steam iron.

The iron soleplate
remains cold.


Water drops are leaking
from the soleplate.

Dirty steam is coming
out of iron.

Yellowing and/or melting of
the plastic.

REMEDy

1. Turn steam on/off

switch on.

2. Put required amount of

water into tank.

3 Plug unit into outlet.
4. Wait for light (4) to turn on.

1. Turn iron on/off switch on.
2. Turn the temperature dial to

the appropriate setting.

1. Increase the temperature

on the dial to the marks
between 2 and 3 dots.

2. Wait for the (4) light to

come on.

1. Clean the steam gen-

erator as per the enclosed
instructions.

2. Use demineralised/dis-

tilled water after you have
cleaned the tank (using
powder provided).

1. Do not leave the iron on

unattended.

POSSIBLE CAUSES

1. Steam on/off switch is not

turned on.

2. Water tank is empty.
3. Unit is not plugged in.
4. Generator is not fully

heated.

1. Iron is not switched on.
2. Temperature is set at

minimum.

1. The soleplate tempera-

ture is too low to iron with
steam.

2. The steam generator is not

fully heated yet.

1. There may be scale in the

water tank.

2. Not using the right type of

water for your boiler.

1. Leaving the iron on the iron

rest at high temperature.