Capresso Stainless Steel Pump Espresso & Cappuccino Machine EC5O - Manual (Page 10)

C) Sealing ring inside brew head is dirty.
Remove the screen in the brew head by removing the center screw, clean
and replace the sealing ring. Caution: HOT.
D) Sealing ring no longer has elasticity.
Sealing ring must be replaced. Contact Customer Service to order.
Loud pump noise
A) No water in container.
Fill with water.
B) Water container not in correct position.
Raise water container and put into the correct position.
Very little or no coffee flows through the portafilter
A) No water in container.
Fill the container with water.
B) The screen inside the brew head is blocked
Brew water through the screen without the portafilter inserted. If no water
comes through, unscrew the screen and clean and replace.
C) The sieve is blocked.
Clean the sieve, insert into the portafilter and pump water through without
coffee. If no water comes through the sieve call Customer Service (see
chapter 17) for a replacement sieve.
Espresso brews out only as drops
A) Coffee grounds are too fine or packed down too firmly.
Do not tamp coffee grounds so firmly. Use a coarser grind of coffee.
B) Machine blocked by calcium deposits.
Decalcify the appliance. See chapter 13.
No crema
A) Coffee old or too dry.
Use fresh coffee.
B) Coffee not pushed down firmly enough. Water pushes through the coffee
too fast.
Tamp coffee grounds more firmly. Use a finer grind.
C) Coffee too coarse.
Use a finer grind.
D) Coffee blend not suited to espresso coffee.
Change brand of espresso.
Espresso not hot enough
Pre-warm cups and system, see chapter 5.
No steam from the steam tube
Tip of steam tube is blocked. See chapter 9. If no steam comes out of the
steam tube, then decalcify the steam tube. If the appliance is still blocked,
call Jura Capresso customer service, see chapter 17.
Not enough froth when frothing milk
A) Milk not fresh.
Use fresh milk.
B) Milk not suitable.
Use milk with no more than 1.5% fat content.
10.