Audio quality subjective to the user, Connecting a headset, Disabling a headset – Cisco 7971G User Manual
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Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco Unified IP Phones
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Chapter 3 Setting Up the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 7970G/7971G-GE Components
Audio Quality Subjective to the User
Beyond the physical, mechanical and technical performance, the audio portion of
a headset must sound good to the user and the party on the far end. Sound is
subjective and Cisco cannot guarantee the performance of any headsets or
handsets, but some of the headsets and handsets on the sites listed below have
been reported to perform well on Cisco Unified IP Phones.
Nevertheless, it is ultimately still the customer’s responsibility to test this
equipment in their own environment to determine suitable performance.
For information about headsets, see:
Connecting a Headset
To connect a headset to the Cisco Unified IP Phone, plug it into the Headset port
on the back of the phone. Press the Headset button on the phone to place and
answer calls using the headset.
You can use the headset with all of the features on the Cisco Unified IP Phone,
including the Volume and Mute buttons. Use these buttons to adjust the ear piece
volume and to mute the speech path from the headset microphone.
Disabling a Headset
You can disable the headset through the Cisco Unified CallManager
Administration application. If you do so, you also will disable the speakerphone.
To disable the headset from Cisco Unified CallManager Administration, choose
Device > Phone and locate the phone that you want to modify. In the Phone
Configuration web page for the phone, check the Disable Speakerphone and
Headset check box.