OmniSistem LumeG6 - Manual (Page 4)

INFORMATION SUBJECT TO CHANGE WITHOUT NOTICE. INFORMATION SUBJECT TO CHANGE WITHOUT NOTICE.
OmniSistem, 2012 OmniSistem, 2012
WARRANTY GUIDE - SERVICE AND REPAIRS
Thank you for choosing OmniSistem for your lighting and sound needs. The quality of
our products is our number one priority. In order to serve you better, we ask that you
carefully read through the warranty guide. Should you incur a problem with your
fixture, please call our office at 253.395.9500, our knowledgeable technical specialists
are available to assist you.
A. Our warranty is limited to manufacturing defects in material and workmanship
within the allotted time period. Warranty status is valid from the date of purchase.
 OmniSistem Lighting: 1 Year Limited Warranty
 OmniSistem LEDs: 1 Year Limited Warranty
 OmniSistem Lasers: 1 Year Limited Warranty (Fixture), 180 Days (Diodes)
 OmniSistem Beta Three ® Sound: 1 Year Limited Warranty
 OmniSistem Demo Products: 90 Days
B. Exclusions to warranty:
 Parts designed to diminish over time including lamps, fuses, brushes,
contact rings, and lamp sockets.
 Damage or failure caused by abuse, misuse, faulty installation and
operation, improper or inadequate maintenance, and any unauthorized
repair not carried out by OmniSistem or authorized dealer are excluded from
this warranty.
 Accessories and/or peripheral equipment included with the product including
but not limited to: carry cases, cords, batteries, clamps, lamps and brackets
(unless otherwise specifically stated).
 Any unit that has been modified from its original form.
C. For warranty service you must obtain a Return Authorization number (RA#) before
sending back the product by calling the OmniSistem repair department at
253.395.9500. Please visit the "Technical" section on our website
(www.omnisistem.com) and fill out the repair request form. Include this form inside
the box and write the RA# on the outside of the package.
D. Send a copy of your original purchase receipt along with the repair request form. It
is the original purchaser's responsibility to provide proof of purchase from an
authorized OmniSistem dealer. Units that were sold "as-is" or used are not covered
under OmniSistem's warranty program.
E. All shipping charges must be pre-paid. Items sent collect will be refused at
sender's expense. If the requested repairs or service (including parts replacement)
are within the terms of this warranty, OmniSistem will pay return shipping charges
within the United States. For items that need to be expedited, OmniSistem will pay for
ground service and receiver will pay the difference between the services. If repairs fall
outside of the terms of this warranty, OmniSistem will return items COD (cashier's
check or money order only) via UPS ground service.