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Troubleshooting - problem – Centrios 1611304 User Manual

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NO RETURN TO START-UP SCREEN WHEN DISC IS
REMOVED

Check to see if the program requires another
disc to be loaded.

Reset by unplugging the player from the power,
then connect the power again.

THE PLAYER DOES NOT RESPOND TO THE RE-
MOTE CONTROL

Aim the remote control directly at the sensor on
the front of the player.

Avoid all obstacles which may interfere with the
signal path.

Inspect or replace the batteries.

NO AUDIO AT DIGITAL OUTPUT

Check the digital connections

Check the Digital Out menu to make sure that
the digital output is correctly set.

Check if the audio format of the selected audio
language matches your unit capabilities.

THE DISC IS STUCK INSIDE THE PLAYER

In case the disc is stuck inside the tray, please
switch off the unit, unplug the power cord and
wait for 2 minutes. The player will resume normal
operation after switching on.

NO TV/CABLE SIGNAL CAN BE RECEIVED

Check the RF in/out cable connections on the
rear panel of the DVR.

Please double check the In and Out directions
whether it was swapped or not.

Tuner IN should be connected to Antenna or
Cable TV wall socket.

Tuner OUT should be connected to TV.

If power off the unit, the quality of TV/cable signal
will be degraded.

ALL CABLE TV CHANNELS LOOKS BAD

You may have a HRC or IRC cable signal type.

You need to change the cable type from STD to
HRC or IRC (see DVR Main Page - DVR Setup - TV
Cable Mode).

Please do the auto channels search again after
changed the cable type.

WANT TO BACK TO FACTORY DEFAULT SETTINGS
AND ERASE ALL THE RECORDED PROGRAMS AS
WELL

Reset the unit to factory default settings

Then you need to redo Auto Channels Search
again

YOU HAVE FORGOTTEN THE PARENTAL PASSWORD

You can set the DVR back to the factory default
settings and reset all your setup options with
the factory password 76418.

NO POWER

Check if the on/off button on the front of the
player is set to on.

Check if power plug of the mains cord is properly
connected.

Check if there is power at the AC outlet by
plugging in another appliance.

NO PICTURE

Check if the TV is switched on.

Select the correct AV input on the TV

Check the video connection between your DVR
and TV.

Check if channel selector is set on AV on the TV.
(See your TV manual for instructions).

Try the progressive/Interlace [I/P] key on your
remote control.

Try to use normal video output (not S-Video or
YPrPb) and do the setup first.

DISTORTED PICTURE

Check the disc for fingerprints and clean with
soft cloth, wiping from center to edge.

Sometimes a small amount of picture distortion
may appear. This is not a malfunction.

COMPLETELY DISTORTED PICTURE

The disc format is not according to the TV-set
used (PAL/NTSC).

Check the Setup menu (See DVD Main Page -
Preferences - Video Output).

NO COLOUR IN PICTURE

The disc format is not according to the TV-set
used (PAL/NTSC).

Ensure DVD player is not connected through
VCR.

PICTURE SWING
• Relocated the unit further away from the

possible interference or emission source (e.g.
Radio, Power Amplifier, radiator etc.)

DISC CANNOT BE PLAYED

Ensure the disc label is upwards.

Clean the disc.

Check if the disc is defective by trying another
disc.

NO SOUND

Check the Audio cable connections between your
DVR and TV.

Check the Audio Setup should be in Analog mode
(see DVD Main Page - Audio Setup - Audio out)

If using a Hi-Fi amplifier, try another sound
source.

Check that DTS is selected in the Audio menu if a
DTS disc is played.

DISTORTED OR B/W PICTURE

The disc format does not match the TV-set used
(PAL/NTSC).

TROUBLESHOOTING - PROBLEM ?

If it appears that your unit is faulty, first consult this checklist. It may be that something simple has been
overlooked.
Under no circumstances should you try to repair the player yourself; as this will invalidate the warranty. Only
qualified service personnel can remove the cover or service this player.