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Owner’s manual, Troubleshooting, Continued – Desa Tech PC4670NG User Manual

Page 9

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9

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OWNER’S MANUAL

WARNING: If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone near

fireplace

• Immediately call your gas supplier from a neighbor’s phone.

Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

TROUBLESHOOTING

Continued

www.desatech.com

POSSIBLE CAUSE

1. Manifold pressure is too low
2. Burner orifice or burner manifold ports

clogged

1. Burner orifice or burner manifold ports

clogged or damaged

2. Damaged burner
3. Gas control defective

1. Lava rock, refractory logs, or metal parts

expanding while heating or contracting
while cooling

1. Gas leak.

See Warning statement at

bottom of page

1. Gas leak.

See Warning statement at

bottom of page

2. Control valve defective

1. Gas leak.

See Warning statement at

bottom of page

1. Sooting on the logs is natural

OBSERVED PROBLEM

Delayed ignition of burner

Burner backfiring during combustion

Fireplace produces a clicking/ticking noise
just after burner is lit or shut off

Fireplace produces unwanted odors

Gas odor even when control knob is in OFF
position

Gas odor during combustion

Soot on logs

REMEDY

1. Contact local natural gas company
2. Clean burner (see Cleaning and Mainte-

nance, page 10) or replace burner orifice

1. Clean burner (see Cleaning and Mainte-

nance, page 10) or replace burner orifice

2. Replace damaged burner
3. Replace gas control

1. This is common with most heaters. If

noise is excessive, contact qualified ser-
vice person

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 5 and 6)

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 5 and 6)

2. Replace control valve

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 5 and 6)

1. Clean soot with a soft bristle brush