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Decorative patio fire natural gas, Accessory, Cleaning and maintenance – Desa Tech PC4670NG User Manual

Page 10: Replacement parts, Technical service, Service hints

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For more information, visit www.desatech.com

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DECORATIVE PATIO FIRE

NATURAL GAS

ACCESSORY

Purchase these fireplace accessories from
your local dealer. If they can not supply
these accessories, call DESA International’s
Sales Department at 1-800-432-2382 for
information. You can also write to the ad-
dress listed on the back page of this manual.

EQUIPMENT SHUTOFF
VALVE - GA5010

For all models. Equipment shutoff valve
with 1/8" NPT tap. Fits 1/2" NPT pipe.

CLEANING AND
MAINTENANCE

Regularly check all burner ports for block-
age. Burner ports are the small holes on top
of the burner. Also check the ignitor port for
blockage. This port is on the inside curve of
the burner, pointed at the ignitor electrode.
Also check the thermocouple port for block-
age. This port is on the inside curve of the
burner, pointed at the thermocouple. Clear
blocked ports by gently inserting a small
wire into the port.

Logs or lava rock may become coated with
soot. If so, clean them using a bristle brush.

Check rubber supply hose periodically for
signs of wear or damage. Check entire length
of hose, including the portion inside the
pedestal. Check hose by carefully lifting the
pedestal up to view the entire hose. If hose
is damaged or worn, replace hose before
next use. Use only original replacement
parts. See Parts List on page 13 for service
replacement parts.

REPLACEMENT
PARTS

Note:

Use only original replacement parts.

This will protect your warranty coverage for
parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product or
Parts Central (see page 11). If they can’t
supply original replacement part(s), call DESA
International’s Technical Service Department
at 1-800-DESA LOG (1-800-337-2564).

When calling DESA International, have ready

your name

your address

model and serial numbers of your appliance

how appliance was malfunctioning

type of gas used (propane/LP or natural
gas)

purchase date

Usually, we will ask you to return the defec-
tive part to the factory.

PARTS NOT UNDER
WARRANTY

Contact authorized dealers of this product
or Parts Central (see page 11). If they can’t
supply original replacement part(s), call
DESA International’s Parts Department at
1-800-972-7879 for referral information.

When calling DESA International, have ready

model number of your fireplace

the replacement part number

TECHNICAL
SERVICE

You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-DESA LOG
(1-800-337-2564).

You can also visit DESA International’s
technical service web site at

www.desatech.com

.

SERVICE HINTS

When Gas Pressure Is Too Low

• burner may have delayed ignition

When Gas Quality Is Bad

• burner may backfire when lit

You may feel your gas pressure is too low or
gas quality is bad. If so, contact you local
natural gas supplier.