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Unvented propane/lp gas fireplace, Replacement parts, Specifications – Desa Tech CGEFP33PR User Manual

Page 28: Technical service, Service hints

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28

107570

UNVENTED PROPANE/LP GAS FIREPLACE

For more information, visit www.desatech.com

REPLACEMENT
PARTS

Note:

Use only original replacement parts.

This will protect your warranty coverage for
parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Techni-
cal Service Department at

1-800-DESA LOG (1-800-337-2564).

When calling DESA International, have
ready

• your name

• your address

• model and serial numbers of your fireplace

• how fireplace was malfunctioning

• type of gas used (propane or natural gas)

• purchase date

Usually, we will ask you to return the defec-
tive part to the factory.

PARTS NOT UNDER
WARRANTY

Contact authorized dealers of this product
(see page 29). If they can’t supply original
replacement part(s), call DESA International’s
Parts Department at 1-800-972-7879 for re-
ferral information.

When calling DESA International, have
ready

• model number of your fireplace

• the replacement part number

SPECIFICATIONS

Btu (Variable)

20,000/33,000

Type Gas

Propane/LP Gas Only

Ignition

Electronic (Automatic)/Piezo (Manual)

Pressure Manifold

3.5" W.C.

Inlet Gas Pressure (in. of water)

Maximum

10.5"

Minimum*

5"

Shipping Weight

122 lbs.

* For input adjustment

TECHNICAL
SERVICE

You may have further questions about in-
stallation, operation, or troubleshooting.

If so, contact DESA International’s Techni-
cal Service Department at 1-800-DESA LOG
(1-800-337-2564).

You can also visit DESA International’s
technical service web site at

www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specified heat

When Gas Quality Is Bad

• pilot will not stay lit

• burners will produce flames and soot

• heater will backfire when lit

You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
propane/LP gas supplier.

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